Continental Airlines launches FareLock scheme

Continental Airlines has launched a FareLock option, which enables passengers to hold reservations and freeze online ticket prices for either 72 hours or seven days without having to purchase the ticket. The facility, available for all tickets – domestic and international – purchased online, will provide passengers with greater flexibility when planning their trips and the ability to avoid drastic price increases or sold out flights. When making bookings, online passengers will be given the option to choose between a 72-hour hold or a seven-day hold during which passengers must return to complete transactions. Fees for the 72-hour hold will start from US$5 and the seven-day hold will start from US$9. Fees will vary depending on itinerary and number of days to departure. Passengers can also choose the “auto-ticketing” option, which will automatically complete the transaction at the expiry of the chosen FareLock period. The carrier currently enables passengers to change and cancel reservations within 24 hours of booking the ticket with a full refund. This policy will also be applicable to tickets booked within the FareLock scheme although the fee to lock-in fares will not be refunded.


Source: asia.businesstraveller.com

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